Privacy

At NOVUS Harrogate, we are committed to protecting your privacy and handling your data transparently. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.novusharrogate.co.uk.

1. Information We Collect
When you use our website, we may collect the following information:

• Personal Data: Name, email address, phone number, shipping/billing address, and payment details when you place an order.

• Browsing Data: IP address, device information, and browsing behavior via cookies and analytics.

• Marketing Preferences: Your opt-in choices for emails and promotions.
   

2. How We Use Your Information
We use your information to:

• Process and fulfill your orders.

• Provide customer support and respond to inquiries.

• Improve our website and customer experience.

• Send marketing emails (only if you have opted in).

• Comply with legal obligations.
   

3. Sharing Your Data
We do not sell your personal information. However, we may share it with:

• Payment providers (e.g., Stripe, PayPal) for secure transactions.

• Delivery partners to fulfill your orders.

• Third-party analytics services (e.g., Google Analytics) to improve our website.

4. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

5. Your Rights
You have the right to:

• Access, update, or delete your personal data.

• Withdraw consent for marketing emails at any time.

• Request a copy of the data we hold about you.
   

For any privacy-related concerns, contact us at ben@novusharrogate.com.